LOCAL CUSTOMER 

We shipped locally via SF Express, while customers could pick up their goods at SF express collection point.

you can check the collection point which is the most convenient for you  HERE

Shipping cost will be bounded by customer, while we offered FREE SHIPPING upon net purchases of HKD$1,000 or above 

​

INTERNATIONAL CUSTOMER

We also shipped worldwide via FedEx, but shipping cost is fluctuated depend on shipping location, the shipping cost is bounded by customers, while we will help to quote a approximate shipping cost for you in advance.

All items are handcrafted and customized with love and care,  therefore we don’t usually accept returns or exchanges on custom made items. However, we understand that these pieces are very meaningful and important, so If you do have an issue with your product, please feel free to contact us and we can solve the issue. 

​

CANCELLATIONS
Our team works hard to ensure that you have your jewelry out in a timely fashion so we start the creation process immediately after placing the order. If you need to cancel the transaction, feel free to contact us within 24 hours upon purchasing.

​

ADJUSTMENTS
If you did not order the correct size or your jewelry doesn’t fit, we do offer a resizing or adjustment service, an additional fee might be applied.